# VCare Advocacy > Patient-first, carrier-neutral healthcare advocacy: medical bill negotiation, insurance claim appeals, benefits navigation, and care coordination for individuals, families, and employers. VCare Advocacy helps people navigate complex healthcare systems. We do not provide medical advice. Core principles: Patient-First, Carrier Neutral, Free Choice. ## Pages - [Home](/): Overview of VCare Advocacy services and approach. - [What We Do](/what-we-do): Full list of advocacy services including bill negotiation, claims appeals, and care coordination. - [How It Works](/how-it-works): The 3-step process for engaging an advocate. - [Membership](/membership): Individual, couple, family, and group membership tiers and pricing. - [Fees](/fees): Pricing details and the Bill Negotiation premium add-on ($49/case, 5x save guarantee). - [About Us](/about-us): Leadership team, mission, and brand pillars. - [Client Stories](/client-stories): Real testimonials from members we've helped. - [FAQ](/faq): Answers to common questions about membership, services, and process. - [Contact](/contact): Phone, email, and office locations. ## Partners - [Agents](/agents): Information for insurance agents partnering with VCare. - [Agent Resources](/agents/resources): Marketing and onboarding materials for partner agents. - [Groups](/groups): Group and employer partnership program. - [Employers](/employers): Employer-sponsored advocacy benefits. ## Optional - [Privacy Policy](/privacy): How we collect, use, and protect personal information. - [Terms of Service](/terms): Terms governing use of VCare Advocacy services. - [HIPAA Authorization](/hipaa-authorization): HIPAA authorization form and disclosures.